The Top 5 Industries That Are Desperate for Better Documentation & Deserve It

Many companies think their documentation is “fine.” Which is corporate-speak for "we put something in a SharePoint folder three years ago and we’ve just been crossing our fingers ever since.” When it comes to industries that deal with compliance, risk, regulation, and complexity, “fine” may not cut it.

At Writer Resource, we see this every day: companies scrambling to clean up documentation after an audit, product release, or legal review. We want to help save you the scramble.

Here are five industries that could desperately need better documentation.

1. Finance & FinTech: Where “Clear as Mud” Will Not Cut It

Between regulatory bodies, customer expectations, and the growing complexity of digital financial tools, the finance world is a minefield of compliance.

Why it matters:

One vague sentence in a client onboarding doc or investor report can lead to massive risk. We’re talking audit flags, unhappy regulators, and the kind of gray area that gives attorneys a reason to smile.

What they need:

• Transparent onboarding processes

• Internal SOPs

• Help content for user portals and apps

2. SaaS: The Product is Cool—But Can Anyone Use It?

Ah, SaaS companies. Brilliant code. Innovative platforms...and documentation that was written two versions ago by a product manager on their lunch break🫤.

Why it matters:

Your product is as good as your users’ ability to understand it. Every ticket to support, every bug report that’s user error—it’s costing you time and churn.

What they need:

• Up-to-date release notes

• User guides that aren’t just PDFs that people click and close

• In-app microcopy that helps people

3. MedTech: When “Good Enough” Isn’t Enough

If your product is going in or on someone’s body, the documentation isn’t just important—it’s mission-critical.

Why it matters:

Poor IFUs (Instructions for Use) or inconsistent clinical documents can delay approvals and erode trust with providers. And let's not forget the whole “exposure” thing.

What they need:

• Clean, compliant, jargon-tamed IFUs

• Regulatory documentation

• Readable training materials for providers and staff

4. Biotech & Pharma:

From R&D to clinical trials to submission packets, biotech teams are often buried in data. When the documentation lags behind? So does everything else.

Why it matters:

Regulatory agencies want consistency, clarity, and traceability. And when you're racing the clock (and your competitors), delays caused by poor documentation are preventable.

What they need:

• Clinical trial protocols

• Regulatory documents aligned across teams and submission-ready

• Real humans who can translate science into understandable language

5. Cybersecurity: You Can’t Secure What You Can’t Explain

Cybersecurity isn’t just about firewalls and fancy tools—it’s about people understanding how to use them. That starts with documentation.

Why it matters:

Confusing or missing instructions lead to real vulnerabilities. If employees aren’t following security protocols, your documentation may be the problem, not the people.

What they need:

• Internal security SOPs written in plain language

• Admin guides that help

• User policies

Could Your Docs Use a Professional Touch?

If any of this made you wince, you’re not alone—and you're not stuck. We specialize in staffing technical writers who know how to clean up the mess and help your teams, clients, and regulators sleep better at night.

Whether it’s a user manual, SOP, IFU, we’ve got you.

Let’s talk.

✔️ Your compliance officer will thank you.

✔️Your customers will understand you.

👉 Contact us to bring in a writer who knows what they’re doing.