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What Documentation You Can Automate (and What You Can’t) in 2026
In 2026, AI can support some documentation tasks, but it can’t replace human expertise. Learn which documents can be safely automated—like meeting summaries and basic FAQs—and which must stay human-led, including SOPs, work instructions, medical writing, and operations documentation. This article breaks down the risks, the benefits, and how to blend automation with real technical writing expertise.
kimgullion
4 days ago3 min read


SOP vs. Work Instruction vs. Job Aid: What’s the Difference?
SOPs, work instructions, and job aids often get mixed up, but each plays a unique role. SOPs outline the big-picture process, work instructions provide step-by-step detail, and job aids offer fast reference. Together, they keep teams consistent and efficient. Learn the differences and how Writer Resource can help you build documentation that actually makes sense.
kimgullion
Dec 82 min read


How to Audit Your Existing Documentation — A Step-by-Step Guide
A practical, step-by-step framework to audit existing documentation, including planning, inventory, quality checks, scoring, prioritization, and a sample audit report to help you turn messy docs into reliable, usable content.
kimgullion
Dec 24 min read


Functional Workflows: A Guide to Better Process & Procedures
Creating clear, usable procedures doesn’t have to be painful. This guide walks you through how to document workflows, fix broken processes, and build SOPs your team will actually follow. Learn how to gather real steps, write for humans, add visuals, and keep documentation up to date. Perfect for any organization looking to improve efficiency, onboarding, and consistency.
kimgullion
Nov 212 min read


API Documentation Demystified (2025 Edition)
API documentation is essential for helping developers understand and use your software. This article breaks down what API docs are, why they’re so important, and how to hire the right technical writer through a staffing agency. With the right partner, your documentation becomes clearer, easier to maintain, and far more effective for your users.
kimgullion
Nov 182 min read


Your Knowledge Is Walking Out the Door: How to Capture It Before Your Experts Retire
Every company has that one expert who “just knows how things work.” But what happens when they retire, relocate, or finally take that long-delayed cruise? Their knowledge goes with them—unless you’ve captured it. In this article, we’ll explore how to transfer institutional knowledge before it disappears, and how Writer Resource’s technical writers and training developers can turn expertise into clear, usable documentation that keeps your business running smoothly.
kimgullion
Nov 132 min read


Who Writes Those Step-by-Step Guides You Rely On? Meet the Procedure Technical Writer.
Ever wonder who turns complex processes into those clear, easy-to-follow instructions your team depends on? Meet the Procedure Technical Writer — the behind-the-scenes pro who transforms expert knowledge into structured, usable procedures that keep your organization efficient, compliant, and audit-ready. Learn how these writers bring order to operational chaos — and how Writer Resource connects you with the right one for your next project.
kimgullion
Nov 112 min read


Mastering Product Documentation: A Practical Guide
Great product documentation isn’t just an afterthought—it’s what turns a good product into a great experience. From system architecture to user guides, smart documentation keeps teams aligned, reduces support calls, and helps users actually love your product. Learn how to create documentation that works as hard as your software does.
kimgullion
Nov 63 min read


Getting Your SDLC Documentation Right | 2026
👋 Need documentation that works as hard as your code does?
Writer Resource connects you with experienced technical writers who turn complex systems into clear, usable, and maintainable content.
kimgullion
Nov 42 min read


Organize Documentation the Modern Way: From Manuals to Training Content
Tired of juggling a dozen “final” files? Discover how structured content and smart tools can help you organize documentation efficiently—whether it’s technical manuals, medical writing, or training materials.
kimgullion
Oct 302 min read


Success Story: Augmenting Staff for Writing and Training Projects
Tight deadlines, complex documentation, and limited staff don’t have to lead to burnout. Learn how one company used Writer Resource’s technical writers and training developers to meet project goals, improve quality, and scale efficiently — all without adding permanent headcount.
kimgullion
Oct 272 min read


Beyond SOPs: The Documents That Keep Your Operations Running
Most companies stop at SOPs—but that’s just the beginning. From onboarding checklists to visual job aids, it’s the often-overlooked documents that truly keep operations moving. Learn which materials quietly power your team’s success (and how Writer Resource can help you identify and fill those gaps). Because great operations aren’t just documented—they’re well documented.
kimgullion
Oct 233 min read


Training vs. Documentation: What’s the Difference and Why You Might Need Both
When teams are asked to do more with less, the right experts make all the difference. Training and documentation serve different purposes, and our contract technical writers and training developers ensure your projects run smoothly, knowledge stays accurate, and your team stays productive, without having to add permanent headcount.
kimgullion
Oct 203 min read


Common Mistakes in Policy and Procedure Documentation and How to Dodge Them Like a Pro
Avoid the most common mistakes in policy and procedure documentation with these practical tips. Learn how professional writers at Writer Resource can help create clear, consistent, and user-friendly documentation your team will actually read.
kimgullion
Oct 163 min read


Who’s Actually Writing This? Why Every Company Eventually Needs a Technical Writer
If your company builds, tests, assembles, ships, or services anything , welcome to the exclusive club of “businesses that need documentation.” And let’s be honest, most of us don’t realize how badly we need it until something goes wrong. (Usually involving a machine, a missed step, or a new hire pressing the wrong button labeled DO NOT PRESS. ) Let’s fix that before the panic meeting happens. Why Every Operations, Manufacturing, and Service Team Needs a Technical Writer Becau
kimgullion
Oct 132 min read


The Best Documentation Tools for Policies, Procedures, SOPs, and User Guides
Documentation chaos is real. If your company's SOPs live in five different folders, you're not alone. The good news? There are fantastic...
kimgullion
Oct 73 min read


Upskilling & Reskilling for AI: How to Make Your Team AI-Ready with Contract Training Developers
AI is changing the way we work — but your people don’t have to be left behind. With the right upskilling and reskilling programs, your team can master AI tools, boost productivity, and stay ahead of competitors. Even better? Contract training developers make it easy to design flexible, cost-efficient programs without hiring in-house specialists. Discover how to turn AI disruption into opportunity and help your workforce thrive.
kimgullion
Oct 22 min read


What is a Workflow?
Learn what a workflow is, how it differs from documents like SOPs, checklists, and process guides, and why workflows matter for business efficiency.
kimgullion
Sep 302 min read


How to Organize Documentation with Tools, AI, and Pro Tips
If you’ve ever opened a manual, training guide, or medical document only to feel like you’ve been dropped into a maze with no map, you...
kimgullion
Sep 253 min read


The Future of Technical Writing: 6 Trends to Watch
Technical writing is not just about creating manuals or user guides. It's about shaping the way people experience technology, processes,...
kimgullion
Sep 222 min read
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