So, you've probably heard the terms "business proposal" and "business plan" thrown around, right? You might be thinking, “Aren’t they the...

In today’s fast-paced professional world, businesses need specialized talent, fast, to stay competitive. One of the most effective ways...

In today’s fast-paced business world, keeping track of important documents, processes, and information can feel like juggling flaming...

When people think of technical writing, they usually picture dense, hard-to-read manuals. But in reality, technical writing is about...

In today’s fast-paced business world, technical skills alone won’t cut it. Sure, knowing the ins and outs of software or mastering...

Let’s be real: the words “process manual” probably don’t fill your heart with joy. In fact, you might be thinking of them as some...

User experience (UX) and user interface (UI) are key drivers behind the success of digital products today. While design and functionality...

(Spoiler: It’s Easier Than You Think!) Welcome to the world of professional documentation, where chaos meets clarity, and your ROI...

Let’s talk about Standard Operating Procedures (SOPs) – the backbone of business efficiency. You might think your team’s got things under...

Personalized learning paths  are the latest, greatest trend in training development . Instead of forcing everyone into the same...

When you hear “FDA-regulated documentation,” your mind might not exactly light up with excitement. But here’s the thing—it’s important,...

When it comes to tackling big projects—whether it's launching new software or creating a company-wide training program—companies often...

User Guide vs. Operations Manual vs. Procedure Guide: What’s the Difference? When it comes to documentation, the terms "user guide,"...

Ah, training —the word that strikes both excitement and mild terror into the hearts of employees everywhere. We’ve all experienced those...

Imagine you’re trying to assemble a new piece of IKEA furniture. You’re staring at a pile of screws, wooden planks, and a mysterious...

Learning and development (L&D) is like the gym membership for your business. Sure, you could  skip it, but you’ll soon find your skills...

The rise of Artificial Intelligence (AI) has sparked conversations across industries about its transformative potential—and nowhere is...

APIs (Application Programming Interfaces) are the magical bridges that allow different software systems to talk to each other. They’re...

Let’s face it—there are two types of people: (1) those who pick up the phone at the first sign of confusion and (2) those who would...

Ah, the operations manual (OM). It’s not exactly the most exciting thing on your company’s to-do list, is it? It doesn’t come with...