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Documentation Debt Is the New Tech Debt
And Yes, It's Also Sneakier, Moodier, and Probably Lurking in Your SharePoint Folder. You’ve probably heard of technical debt —that...
kimgullion
2 days ago2 min read


Microcontent & Modular Docs: Small Pieces. Big Wins.
In a world where people skim emails like they’re speed-reading a cereal box ( 80s kids know—our morning screen time was the back of the...
kimgullion
4 days ago2 min read


What Are Work Instructions—and Why Now Is the Time to Create Them
Let’s start with a simple truth: If your processes live in someone's head, you're one vacation day away from chaos. That’s where work...
kimgullion
Apr 242 min read


"But I’m Not an Expert!"—How Technical Writers Create Content Without Being One
At Writer Resource, we hear this question all the time: “How can a technical writer create content about a complex subject they’re not an...
kimgullion
Apr 213 min read


Training Development Breakdown: Steps, Time, and Costs (Yes, with Pricing!) to Build or Refresh a Course
Thinking about building a course or refreshing an old one? Wondering how long it will take—or how much it will cost? You’re in the right...
kimgullion
Apr 172 min read


The Top 5 Skills to Look for in a Medical Writer (Hint: It's Not Just Science)
If you're hiring a medical writer, chances are you're knee-deep in research reports, clinical trial data, regulatory submissions, or...
kimgullion
Apr 142 min read


The Key Documents Your Company Must Have (...and yes, you actually do need them)
Let’s be real: most businesses are great at what they do —whether it’s building apps, creating medical devices, providing top-notch...
kimgullion
Apr 93 min read


Are Your Docs a Hot Mess? Hint...it's not their fault
Time for a Little Spring Cleaning—Documentation Style Ah, spring. The season of fresh starts, questionable pollen counts, and the sudden...
kimgullion
Apr 72 min read


Why Hiring Contract Writers is the Smartest Move in Today’s Economy
The business world has always been a game of strategy, but in today’s economic climate, companies are playing a whole new level of...
kimgullion
Apr 32 min read


How the Right Training Program Transforms Workplace Confusion into Confidence
Have you ever been thrown into a new job with nothing but a half-baked manual and a "figure it out" nod from your boss? Yeah, me too. And...
kimgullion
Mar 263 min read


The Complete Product Documentation Playbook: Clarity Meets Usability
Let’s be honest: not many people want to read the manual—until something goes wrong. That’s where excellent product documentation saves...
kimgullion
Mar 252 min read


What is a Technical White Paper and "Do I Need One?"
In the world of business and technology, few documents are as impactful and authoritative as the technical white paper. You might have...
kimgullion
Mar 253 min read


What's the Deal with Business Proposals and Business Plans?
So, you've probably heard the terms "business proposal" and "business plan" thrown around, right? You might be thinking, “Aren’t they the...
kimgullion
Mar 192 min read


Why Hiring Contract Writers is the Smartest Move for Your Business
In today’s fast-paced professional world, businesses need specialized talent, fast, to stay competitive. One of the most effective ways...
kimgullion
Mar 173 min read


Documentation Software Systems Save the Day
In today’s fast-paced business world, keeping track of important documents, processes, and information can feel like juggling flaming...
kimgullion
Mar 142 min read


The Types of Technical Writing
When people think of technical writing, they usually picture dense, hard-to-read manuals. But in reality, technical writing is about...
kimgullion
Mar 113 min read


From Good to Great: How Soft Skills Drive Workplace Efficiency
In today’s fast-paced business world, technical skills alone won’t cut it. Sure, knowing the ins and outs of software or mastering...
kimgullion
Mar 63 min read


Avoid Operational Headaches: The Importance of Process Manuals (and Professional Technical Writers)
Let’s be real: the words “process manual” probably don’t fill your heart with joy. In fact, you might be thinking of them as some...
kimgullion
Mar 43 min read


Error 404: Good Documentation Not Found – Fix Your UX/UI with Technical Writing
User experience (UX) and user interface (UI) are key drivers behind the success of digital products today. While design and functionality...
kimgullion
Feb 272 min read


How to Maximize ROI with Expert Documentation Services
(Spoiler: It’s Easier Than You Think!) Welcome to the world of professional documentation, where chaos meets clarity, and your ROI...
kimgullion
Feb 253 min read
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