top of page


Avoid Fixed-Bid Headaches: Why Contractors Are Your Go-To Simple Solution
When it comes to tackling big projects—whether it's launching new software or creating a company-wide training program—companies often...
kimgullion
Feb 114 min read


User Guide vs. Operations Manual vs. Procedure Guide: What’s the Difference?
User Guide vs. Operations Manual vs. Procedure Guide: What’s the Difference? When it comes to documentation, the terms "user guide,"...
kimgullion
Feb 72 min read


Training Content and Training Development: More Than Just PowerPoints and Sleepy Lunches
Ah, training —the word that strikes both excitement and mild terror into the hearts of employees everywhere. We’ve all experienced those...
kimgullion
Feb 53 min read


What is a User Guide? Better yet, How to Make it Awesome.
Imagine you’re trying to assemble a new piece of IKEA furniture. You’re staring at a pile of screws, wooden planks, and a mysterious...
kimgullion
Jan 282 min read


Learning & Development: Empowering Growth
Learning and development (L&D) is like the gym membership for your business. Sure, you could skip it, but you’ll soon find your skills...
kimgullion
Jan 232 min read


Technical Writing: Harnessing the Power of AI in Communication: A Tool, Not a Replacement
The rise of Artificial Intelligence (AI) has sparked conversations across industries about its transformative potential—and nowhere is...
kimgullion
Jan 212 min read


What the API?! How to Write Documentation That Doesn’t Drive Developers Crazy
APIs (Application Programming Interfaces) are the magical bridges that allow different software systems to talk to each other. They’re...
kimgullion
Jan 144 min read


FAQ It! How Clear FAQs Improve Customer Satisfaction and Save You Headaches
Let’s face it—there are two types of people: (1) those who pick up the phone at the first sign of confusion and (2) those who would...
kimgullion
Jan 93 min read


What the ROI?! Let us Convince You How an Operations Manual Can Boost Your Bottom Line
Ah, the operations manual (OM). It’s not exactly the most exciting thing on your company’s to-do list, is it? It doesn’t come with...
kimgullion
Jan 73 min read


New Year, New You: How to Organize Your Documentation in 2025 (And Finally Get That Digital Clutter Under Control)
Ah, the New Year—a time for fresh starts, big goals, and... organizing your documentation? 😉 Hear me out. There’s no better time than...
kimgullion
Jan 25 min read


Agile Moves Fast— and Yes, Your Documentation Can Keep Up! The Role of Technical Writers
What is the Role of Technical Writers in Agile Software Development? In the fast-paced world of Agile software development, where things...
kimgullion
Dec 30, 20243 min read


Mobile Learning: The Future of Training - In Your Pocket!
In today’s fast-paced, tech-savvy world, we’re all glued to our phones (admit it, you’ve checked yours at least once already). So, it’s...
kimgullion
Dec 18, 20242 min read


The Secret to Beating Impossible Deadlines in Medical Writing Revealed!
In the fast-paced world of medical writing, there's one constant challenge that writers, project managers, and regulatory teams know all...
kimgullion
Dec 16, 20244 min read


Taming the Code Jungle: Why a Developer Guide is Your Best Tool
A developer guide is a comprehensive manual that helps programmers and developers understand how to use, integrate, or build upon a...
kimgullion
Dec 12, 20243 min read


Why Data-Driven Proposals Are Key to Winning Government Contracts (And Why You Need a Pro to Write Them)
If you've ever responded to an RFP or RFI, you know one thing: the competition is fierce🔥. Every proposal is like a chess game—except...
kimgullion
Dec 10, 20243 min read


Simplification and Visual Content: The Way to Better Technical Writing.
Ever tried following a recipe with so many steps and confusing directions that you’re not sure if you're cooking dinner or assembling an...
kimgullion
Dec 2, 20243 min read


New Trends in Medical Writing: AI, Analytics, and Omnichannel Strats!
Because Medical Writing Just Got a Whole Lot Smarter Medical writing isn’t what it used to be. Gone are the days of creating lengthy,...
kimgullion
Nov 26, 20243 min read


The Secret to Winning Proposals: How to Hire the Perfect Writer
The Secret to Winning Proposals: How to Hire the Perfect Writer
kimgullion
Nov 19, 20242 min read


The Ultimate Guide to Product Documentation: More Than Just Words on Paper!
The Secret to Amazing Product Documentation Product documentation might not always get the spotlight, but it plays a crucial role in the...
kimgullion
Nov 18, 20243 min read


What the IFU? Why Clear Instructions Matter More Than One Might Think
You might be asking, “What exactly is an IFU ?” No, it's not some secret code or a new social media trend you missed😆. I - F - U stands...
kimgullion
Nov 14, 20243 min read
bottom of page
